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čvc 2022

Network emergency maintenance
  • Dokončeno
    července 23, 2022 v 11:35
    Dokončeno
    července 23, 2022 v 11:35

    Maintenance has completed successfully.

  • Naplánováno
    července 23, 2022 v 11:26
    Naplánováno
    července 23, 2022 v 11:26

    We are planning for a scheduled maintenance during that time. There is a fatal error in the device configuration file, we need to restart the device to correct the configuration and avoid the risk of failure at any time.

Network equipment Firmware Upgrade (Tokyo)
  • Dokončeno
    července 22, 2022 v 16:00
    Dokončeno
    července 22, 2022 v 16:00

    We are planning for a scheduled maintenance during that time.

    Maintenance Impact: We will reboot the device for the firmware update to take effect, the network may be down for 15 minutes.

Upstream circuit maintenance (China Unicom)
  • Dokončeno
    července 14, 2022 v 8:19
    Dokončeno
    července 14, 2022 v 8:19

    Maintenance has completed successfully.

  • Probíhá
    července 13, 2022 v 17:38
    Probíhá
    července 13, 2022 v 17:38

    Maintenance is now in progress.

  • Naplánováno
    července 12, 2022 v 14:00
    Naplánováno
    července 12, 2022 v 14:00

    China Unicom is planning for a scheduled maintenance during that time.

    Maintenance Window Start: 12 JUL 2022 14:00 UTC

    Maintenance Window End: 12 JUL 2022 21:00 UTC

    Maintenance Impact: Degraded connection performance to Mainland China

čvn 2022

We observed intermittent traffic disruptions on one of HKG's upstream networks.
  • Vyřešeno
    Vyřešeno

    We have disabled this upstream temporarily and report to our upstream.

  • Monitorujeme
    Monitorujeme

    We have disabled this upstream temporarily and report to our upstream.

Client Portal Emergency Maintenance
  • Dokončeno
    června 14, 2022 v 18:21
    Dokončeno
    června 14, 2022 v 18:21

    The Portal maintenance is now finished.

  • Probíhá
    června 14, 2022 v 17:58
    Probíhá
    června 14, 2022 v 17:58

    We are currently performing emergency maintenance and will be back shortly.

  • Naplánováno
    června 14, 2022 v 17:55
    Naplánováno
    června 14, 2022 v 17:55

    We are currently performing emergency maintenance and will be back shortly.

One of our upstream carrier issue CU 9929 and China Telecom 4134 congestion in China
  • Vyřešeno
    Vyřešeno

    This issue has been resolved!

  • Monitorujeme
    Monitorujeme

    The carrier implemented a fix and currently monitoring the result.

  • Identifikováno
    Identifikováno

    One of our upstream carrier issue CU 9929 and China Telecom 4134 congestion in China, May you are facing Traffic intermittent cut-out or high latency and packet loss, the Carrier is still working on it.

kvě 2022

USDT Gateway automatically credited issue
  • Vyřešeno
    Vyřešeno

    We just resolved the issue!

  • Identifikováno
    Identifikováno

    This issue will be resolved in the next release.

  • Vyšetřuje se
    Vyšetřuje se

    We are currently investigating this incident.

Client Portal Maintenance
  • Naplánováno
    května 01, 2022 v 15:00
    Naplánováno
    května 01, 2022 v 15:00

    We would like to inform you of our Client Portal Maintenance where we go through of version updates. These types of maintenance unfortunately client portal will not be available

    Location: Global

    Facility: RCP.Net Client Portal

    Endpoint: http://clients.rcp.net

    Start Date: Sunday, May 1st, 2022 - 8:00 AM UTC

    End Date: Sunday, May 1st, 2022 - 9:00 AM UTC

    Work Window: 1 Hours

    Status: Scheduled

    Risk: Medium

    Maintenance Type: Scheduled Version Updates

    Reason for Work: Upgrading Client Portal, client portal will not be available, You will not be able to access client portal such as manage your services, place new order.

kvě 2022 do čvc 2022

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